Anti-spam compliance
How we follow Canada's anti-spam law
Canada's Anti-Spam Legislation (CASL) sets four tests for any commercial or campaign-style email: clear consent, sender identification, a working unsubscribe path, and durable records. Here's how this site meets each one.
1. Express consent, never inferred
We don't pre-check boxes, scrape inboxes, or buy lists. Every email address on our list got there because the person who owns it ticked an explicit checkbox. Emailing your rep at /take-action sends your message and nothing else, that's the action. Whether we're allowed to email you afterward is a separate, opt-in choice. One box, unchecked by default:
- Campaign newsletter (optional, unchecked by default). Tick this to be added to the mailing list for the campaign you're taking action on, occasional progress reports, action alerts, regulatory wins. Per-campaign: opting into Alberta's list does not opt you into Ontario's.
Leave the box unchecked and we simply send your message to your representative, you won't hear from us again. We do not currently collect commercial consent anywhere on this site; if that ever changes, it will be on a separate, clearly marked page with its own opt-in.
2. Identification, every email says who sent it
Every message we send carries the sender information CASL requires:
- The name of the campaign or organization sending the email.
- A physical mailing address where you can reach us.
- A reply-to address that lands in a real inbox we read.
3. Unsubscribe, one click, honoured immediately
Every campaign email carries an unsubscribe link in the footer. Clicking it takes you to a confirmation page; one click confirms. We honour the request immediately, within seconds, not the 10 business days CASL allows.
If a link ever fails, email david@peopleandplanet.consulting and we'll remove you manually.
4. Records, auditable, durable, immutable on revoke
CASL requires that we be able to demonstrate, if challenged, that a specific person consented at a specific time from a specific device. For every consent we keep:
- The exact wording you saw at the moment you consented (versioned, if we change the copy, your record keeps the version you actually agreed to).
- Your IP address and browser identifier, as proof of origin. Not shown publicly.
- A timestamp of the consent, and (when you unsubscribe) a separate timestamp of the revocation. The original consent record is preserved alongside the revocation, so the audit trail stays intact.
Questions, complaints, or records requests
Reach us anytime at david@peopleandplanet.consulting.
If we don't resolve your issue, you can also file a complaint with the CRTC at crtc.gc.ca/eng/internet/anti.htm.